SurveyMonkey announces new integration with PayPal

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SurveyMonkey expands options for easy, secure payments with PayPal integration

Users can now collect payments through PayPal, at no additional fee

SAN MATEO, Calif., August 20, 2024 – SurveyMonkey, a global leader in online surveys and forms, today announced a new integration with PayPal. Of particular value to form creators, SurveyMonkey users can collect payments through PayPal for anything from freelance services to event registration fees to charity donations and beyond. The integration is now available on SurveyMonkey paid plans including Advantage, Premier, and Enterprise, at no additional cost.

The integration between PayPal and SurveyMonkey reflects a shared vision to deliver seamless experiences that help small businesses and nonprofits, enhance their customer journey, and grow their businesses. The addition of PayPal boosts trust, security, speed, and the ease of collecting and making payments. Benefits of payments through PayPal in SurveyMonkey include:

Fast and guided setup: Collecting payments with PayPal is as easy as adding a question to your form, with nothing additional to install. Embed a payment form on your website in a few easy steps
Streamlined payment collection: Collect payments alongside customer or donor information in one easy form. Receive payments directly in your PayPal account for a smooth experience
Payments and transactions are encrypted: Facilitate transactions with confidence using PayPal, one of the world’s largest and most trusted payment processors, benefitting from end-to-end encryption that keeps customers’ transaction data private and secure
Flexible options to collect payments: Collect payments in 12 currencies* through multiple options including a form embedded on a website, a pop-up, a web link, a QR code, and more. Create payment forms with custom product images and customized price points including a “pay what you want” option that’s perfect for charitable organizations
Purpose-built for small businesses and nonprofits: There is no additional cost to access the PayPal integration outside of an existing paid SurveyMonkey subscription, and SurveyMonkey charges no additional fees for transactions
Streamlined workflow with 200+ integrations: Export orders to Google Sheets or Excel, add customers to a mailing list with MailChimp, move customers to a CRM like Salesforce or Hubspot, analyze order data in Tableau, and much more

“SurveyMonkey is the #1 online form builder in G2’s Enterprise Grid® Report, and we are thrilled to pair our best-in-class forms with a payment provider as trusted as PayPal,” said Samuel Bakouch, senior vice president, product management at SurveyMonkey. “This integration makes our offering even stronger, extending another flexible, easy-to-set-up, and trustworthy option for businesses of all types to collect payments.”

For more information, please visit https://www.surveymonkey.com/product/integrations/paypal-integration/.

*Users can collect payments in USD, CAD, AUD, NZD, EUR, GBP, JPY, HKD, CHF, NOK, SEK, SGD

About SurveyMonkey

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

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SurveyMonkey PR

pr@surveymonkey.com