Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Use our accurate sample size calculation tool and learn how sample size works. Looking for more? Explore features and survey templates designed to get you reliable results.

SurveyMonkey logo
The total number of people whose opinion or behavior your sample will represent.
The probability that your sample accurately reflects the attitudes of your population. The industry standard is 95%.
The range (measured as a percentage) that your population’s responses may deviate from your sample’s.

0


How many people need to take your survey? Our sample size calculator makes collecting the correct number of responses easy.

Sample size is the number of completed responses your survey receives. It should represent the target population whose opinions or behavior you care about. 

Let’s explore:

  • The different ways to interpret your sample’s results
  • The formula used to calculate sample size
  • Why having an appropriate sample size for a survey matters
  • How the significance of sample size varies across survey types
  • Sample size best practices to use when calculating your sample size

Here are key terms you’ll need to understand to calculate your sample size:

Population size represents the total number of people in the group you are trying to study. If you were surveying people in the United States, the population size would be around 333 million. When surveying your company, your population size will be the total number of employees.

The margin of error is a percentage that shows how accurately survey results reflect the opinions of the whole population. The lower the margin of error, the more accurate the answer is at a given confidence level.

Confidence level measures how sure you can be that the population will choose an answer within a certain range. For example, a 95% confidence level means you can be 95% certain the results lie between x and y numbers.

Confidence interval: The confidence interval represents a statistical range that indicates where the true result is probably. For example, a 95% confidence interval indicates that if you sampled the same population numerous times, your true result would lie within the interval in approximately 95% of the samples.

Standard deviation: Standard deviation measures how spread out your data is from the average or mean. If the standard deviation is low, most data points are close to the average; if it's high, data is more spread out.

How do you determine the minimum sample size for your survey? If you’d like to do the calculation by hand, use the following formula:

Sample size formula

N = population size • e = Margin of error (percentage in decimal form) • z = z-score

The z-score is the number of standard deviations a given proportion is away from the mean. To find the right z-score to use, refer to the table below:

Desired confidence levelz-score
80%1.28
85%1.44
90%1.65
95%1.96
99%2.58

Let’s work through some sample size examples:

Suppose you’d like to survey delivery workers in a city with a population of 500,000. You want your sample size to have a 95% confidence level and a margin of error of 5%. Using the formula (or calculator above), you can calculate your sample size to 384.

In contrast, if you conducted a company-wide survey with 300 employees and wanted an 80% confidence level and a 10% margin of error, your sample size would be 37.

  • If you want a smaller margin of error, you must have a larger sample size given the same population.
  • The higher the sampling confidence level you want, the larger your sample size will need to be.

Your survey sample size will often depend on your study’s objective and the population you’re surveying. 

For example, you may only need to include some customers when using a customer feedback survey. On the other hand, political pollsters must carefully select a balanced sample size to reflect the overall population accurately. 

Here’s how each value can affect your survey: 

The effect survey values have on the accuracy of its results

Value increasedValue decreased
Population sizeAccuracy decreasesAccuracy increases
Sample sizeAccuracy increasesAccuracy decreases
Confidence levelAccuracy increasesAccuracy decreases
Margin of errorAccuracy decreasesAccuracy increases

Specific use cases can help determine whether to use a statistically significant sample size: 

  • Employee and human resources surveys offer vital insights into employee sentiments. While a statistically significant sample size provides a broader view, smaller samples are valuable for identifying workplace improvement areas.
  • Customer satisfaction surveys don't always require a large sample size. Accuracy and representing customer sentiments are essential, but examining each response closely is crucial to the business. Every piece of feedback, whether positive or negative, is important.
  • Market research surveys require a large enough sample size to get important insights about your customers and target market. It ensures that you effectively gather accurate information that represents your target market.
  • Education surveys should have a statistically significant sample size to ensure meaningful insights. However, a statistically significant sample size might be less important if the goal is simply to gather student feedback.
  • Healthcare surveys require a statistically significant sample size to identify patient concerns and advance medical research. The necessity for such a size is lower for patient satisfaction or routine care assessments.
  • Casual surveys are informal surveys you can send to friends, colleagues, or family. These fun surveys don’t typically need a statistically significant sample size. 

There isn’t a universal standard for determining a large sample size. Your sample size will often vary depending on the context, such as the field of study or the research goal. 

A large sample size typically provides enough statistical power to detect meaningful differences in your studied population. In many fields, experts consider a sample size of several hundred or more to be large. 

However, researchers decide how many samples to use based on factors like statistical power or available resources. Your sample size may also depend on the type of analysis you’re conducting. Some statistical tests may require larger sample sizes than others.

Additionally, it's worth considering that the population's complexity can determine how large your sample size is. A larger sample size may be necessary for highly diverse populations or when studying rare phenomena.

Man with glasses looking at laptop. Next to him is a modal asking "Who do you want to survey?" with options  for Country, Gender, Household Income, and Age, and the question "How many responses do you need?"

Use these tips to calculate the best sample size for your survey: 

The purpose of your data can determine your sample size. If your sample size is too small, the survey’s results may not be accurate. If it's too large, the survey can be expensive or require more time to complete. 

When collecting survey data, you may need a bigger sample size to get accurate results or apply findings to a larger group. Smaller samples could be enough if you use the sample survey data primarily for qualitative insights.

Larger samples can be more costly due to data collection expenses, participant incentives, and analysis. With a smaller budget, you may opt for a smaller sample size. Time constraints may also influence sample sizes. 

If you don't have much time for the survey, use a smaller sample size to gather accurate data quickly. If time allows, aim for a larger sample size to increase the precision of your results.

Different survey types may require different approaches to sample size determination. Customer feedback surveys are helpful with smaller sample sizes. Political polls, on the other hand, require larger and more representative samples. Tailor your approach to ensure that the results are statistically sound and reliable.

Open-ended questions ask for detailed answers, making surveys take longer to finish because respondents need to write more. As a result, some respondents may not finish your survey, making it harder to achieve a large sample size. Adjust the number of open-ended questions or plan your sample size accordingly.

Failing to address common sample size mistakes can undermine your survey's effectiveness. When calculating your survey’s sample size, avoid these potential pitfalls: 

  • Overlooking margin of error: The margin of error indicates the level of precision and reliability in the survey results. Neglecting to consider the margin of error can result in an insufficient sample size, leading to less reliable conclusions. 
  • Inadequate confidence level: The confidence level represents the level of certainty in the estimated outcome. Failing to set an adequate confidence level can impact the precision of the survey results. 
  • Incompatible survey type: Different survey types require specific sample sizes based on the desired level of accuracy and precision. 
  • Relying on small sample size: Using a small sample size without considering statistical power can lead to biased and non-representative results.
  • What is sample size?
  • What do I need to calculate my survey sample size?
  • How do I calculate my survey sample size?
  • What is a large survey sample size?

Use our sample size calculator for better survey results. If you need more respondents, use  SurveyMonkey Audience to find survey participants globally and collect responses from almost anyone.

Een vrouw die een hijab draagt en onderzoeksinzichten bekijkt op laptop

Insights managers can use this toolkit to help you deliver compelling, actionable insights to support stakeholders and reach the right audiences.

Een man en een vrouw die op hun laptop naar een artikel kijken en informatie noteren op plakbriefjes

How to use customer and employee feedback to drive innovation with insights from LinkedIn, FranklinCovey, and Hornblower.

Een glimlachende man met een bril die een laptop gebruikt

New research on the role of data on the employee experience; how it impacts decision making, worker confidence, and trust in teammates and leaders

Een vrouw die informatie bekijkt op haar laptop

New research on workplace trends and how employees are balancing personal time, working from home, and the gap in remote and in-office work

Tap into SurveyMonkey Audience, our global survey panel of real people ready to tell you what they think.