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Get data-driven insights from a global leader in online surveys.
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Explore core features and advanced tools in one powerful platform.
SurveyMonkey Forms
Build and customize online forms to collect info and payments.
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Integrate with 100+ apps and plug-ins to get more done.
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Purpose-built solutions for all of your market research needs.
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Create better surveys and spot insights quickly with built-in AI.
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USE CASES
Online Polls
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Templates
Net Promoter Score
Measure customer satisfaction and loyalty for your business.
Customer Satisfaction
Learn what makes customers happy and turn them into advocates.
Website Feedback
Get actionable insights to improve the user experience.
Contact Information
Collect contact information from prospects, invitees, and more.
Event Registration
Easily collect and track RSVPs for your next event.
Event Feedback
Find out what attendees want so that you can improve your next event.
Employee Engagement
Uncover insights to boost engagement and drive better results.
Meeting Feedback
Get feedback from your attendees so you can run better meetings.
360-degree employee evaluation
Use peer feedback to help improve employee performance.
Course Evaluation
Create better courses and improve teaching methods.
University Instructor Evaluation
Learn how students rate the course material and its presentation.
Product Testing
Find out what your customers think about your new product ideas.
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Pricing
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Resources

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Contoh Survei Kepuasan Pelanggan

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Try this template

Jika Anda ingin bisnis Anda berkembang, adalah sangat penting untuk menjaga pelanggan yang ada agar tetap bahagia. Contoh survei kepuasan pelanggan kami dibuat oleh para ahli untuk membantu Anda mendapatkan informasi yang Anda butuhkan untuk memuaskan para pelanggan Anda. Mulai dari kemudahan sampai dengan profesionalisme, contoh survei ini akan membantu Anda mengukur kepuasan pelanggan Anda dengan efektif dan membangun hubungan yang lebih kuat.

Dengan memahami pelanggan dan klien Anda akan membantu Anda menawarkan produk dan pelayanan yang lebih baik setiap harinya. Bagaimana Anda akan dibandingkan dengan para pesaing? Apakah pelanggan merasa Anda memberikan nilai dan kualitas? Apakah mereka akan merekomendasikan Anda ke orang lain? Contoh survei kepuasan pelanggan kami dapat membantu Anda menjawab pertanyaan – pertanyaan ini dan banyak lagi. Anda juga dapat memodifikasi contoh kami dan menambahkan pertanyaan lainnya jika ada bagian dari pengalaman pelanggan yang Anda ingin pelajari lebih dalam.

Untuk membuat survei menggunakan “Contoh Survei Kepuasan Pelanggan”, cukup daftar atau masuk ke SurveyMonkey. Anda dapat memilih contoh survei saat mulai membuat survei.