8 SurveyMonkey integrations every team should be using

Collaboration is a magic ingredient for efficient and effective teams. It's particularly critical when those teams are faced with new and unexpected challenges—like a shift to remote or hybrid work models. So how can newly dispersed teams capture that collaboration magic? It all starts with using tools that integrate seamlessly into any kind of workflow. Think of it this way: apps and automation are the new abracadabra.

We’ve shared how using our built-in collaboration tools can support your team across cities and time zones. To add even more collaborative power to your workflow, integrate SurveyMonkey into the systems and tools your team already uses.

By syncing with the apps that help you do business in the office and beyond, you’ll extend your SurveyMonkey experience and ensure teamwork that really works. 

So what integrations should your team be using for a magical collaboration boost? We’ve outlined several SurveyMonkey integrations that will improve your collaboration and create better strategies.

You’ve got to communicate if you want to collaborate. Connecting SurveyMonkey with the tools that allow you to do both can be a real gamechanger. 

1. Microsoft Teams

For WFH teams that are all about Microsoft Teams, this integration is as essential as a Wi-Fi connection. It’ll enable you to create and send pre-built surveys, polls, and quizzes all within Microsoft Teams. You can even share results in real time with advanced privacy settings, so stakeholders stay in the loop every step of the way.

2. Zoom

Get more value from virtual meetings by making feedback a part of the process. Get feedback on the meeting effectiveness from your attendees, improve communication by bringing polls to your meetings, or send surveys on a wide range of subjects via Zoom.

The apps in action: Team communication is critical, whether you're a far-flung global workforce or a local team. Make sure there are no bottlenecks or unheard issues by enabling response notifications in Microsoft Teams and collecting employee feedback during virtual Zoom meetings. You'll be able to discuss results as they come in and take action that much sooner.

Did you know SurveyMonkey can help automate how you collect and share data across teams? It starts with syncing your surveys with your cloud storage solution. 

3. Google Drive

When your surveys live alongside the rest of your team’s assets in Google Drive, everyone will know where to go when it’s time to team up on a project. You can also create, manage, and preview surveys directly in Google Drive to streamline your workflow, even when your team isn’t in the same workplace.

4. Microsoft OneDrive

OneDrive to rule them all! You can create, share, and store surveys within Microsoft OneDrive and log in to SurveyMonkey using your Microsoft Office 365 login and password. By storing your surveys like the rest of your files, you’ll help your team stay organized and ensure results are accessible to everyone, everywhere.

The apps in action: Let’s say you have a recurring survey, and your remote team needs to keep up with the results. You can save a link to your results views on Google Drive or Microsoft OneDrive to make sure all collaborators have easy access right alongside the rest of your project files, no matter where they’re located or when the responses come in.

Near or far, your team can do more with the data that drives customer outcomes once you unite any of these customer-centric platforms with your SurveyMonkey Enterprise plan. 

Learn more about the add-ons available for SurveyMonkey Enterprise plans. 

5. Marketo

Build a deeper understanding of your leads based on their survey feedback. You can even analyze that feedback right in Marketo and quickly create reports or dashboards to keep your entire team informed. With the insights you get, you’ll know how to deliver more personalized communications and drive more conversions. 

6. Salesforce

Make it easier for your sales and marketing teams to work together to deliver a better customer experience. With the Salesforce integration, you can automatically trigger surveys after a transaction or other event to keep track of customer sentiment. That way, stakeholders can take swift action on critical feedback, spot trends and trouble spots, and more.

The apps in action: Meetings and readouts may not be the most efficient way for remote teams to connect on essential customer insights. You can use the Salesforce and Marketo integrations to enrich that data and get it into the hands of the colleagues who need it most. 

Ready to automate your customer experience surveys? Learn how you can integrate SurveyMonkey with your CRM software.

7. HubSpot

Align your surveys with your inbound marketing strategy. You can trigger follow-up emails based on NPS and customer satisfaction survey results with the HubSpot integration. This action also alerts account managers when a customer responds to the survey. Customer experience professionals can use this integration to understand customer sentiments and improve the customer journey in real-time.

The apps in action: Manually coordinating email follow-ups on survey results is inefficient and time consuming. Instead, use HubSpot to set a workflow that expedites the whole process so you can make customer journey improvements faster.

Did you know that you can collect data in your email marketing platform with help from SurveyMonkey?

8. Mailchimp

Expedite and create efficiencies in your marketing campaigns with the MailChimp integration. Integrate your survey into a Mailchimp email template to increase response rates. After launch, view your survey results in your Mailchimp campaign report. Document survey responses, applying them to Mailchimp contact profiles, so you can segment your audience and create personalized marketing campaigns.

The app in action: When you integrate SurveyMonkey with Mailchimp, it's easy to segment your audience for strategic survey email campaigns that are more personalized and more effective.

Remember, sometimes the best way to capture the magic of collaboration is to have the best tools in your workflow join forces. SurveyMonkey integrations can boost how your team communicates, automates, and drives customer outcomes. Looking for even more support? There are lots of other apps we love.