Ready to take your online payment forms to the next level? Our new integration with PayPal makes it easy to set up simple payments, get paid directly through your website, and even collect payments in multiple currencies!
PayPal is a globally-recognized payment vendor and popular resource for small businesses, nonprofits, and anyone who’s looking to collect online payments but doesn’t need a big ecommerce solution. In that spirit, we think small businesses will be especially excited about this integration—because it might just be exactly what you need for a quick, secure and hassle-free payment process. Plus, integrating with PayPal can help boost your transactions; businesses that use PayPal checkout see a 46% higher checkout conversion*.
How does the SurveyMonkey PayPal integration work?
Our PayPal integration is flexible, easy to set up, and customer-friendly—which is key if you want to make sure the people you serve can submit the payments you need. It’s built right into SurveyMonkey, so there’s nothing to install. And you can easily create a new PayPal account, or link to an existing account. We even have step-by-step guidance to help you set up our PayPal integration.
Because PayPal is a global platform, your form can receive payments across multiple countries and in more than 12 currencies. Get paid 24/7 with any of the built-in collection options in SurveyMonkey: web embedding, web links, QR codes, pop-up notifications, and more. Collect payments for anything from services and donations to conference fees and trainings.
To support this integration, we’ve also introduced confirmation notifications. This gives you the option to automatically email people a copy of their full payment form responses right after they fill in your form, including information that’s not included in their PayPal receipt. Not only is this a great move for buyer-seller transparency, but it also makes invoicing and record-keeping painless for both you and your customers or donors.
Powering your business with SurveyMonkey and PayPal
Want to take a look at how SurveyMonkey and PayPal work seamlessly together? Let’s walk through an example:
Let’s say that you’ve recently started a small cake business and want to offer online ordering. You could use SurveyMonkey to create an order form that uses an image choice question type, so your customers can choose from your beautiful cake design options. You’d probably want to add fields for things like their contact info, pickup date, and what they want written on the cake. And it wouldn’t hurt to update the form’s design to match your website and showcase your logo.
And then comes possibly the most important part of a payment form: the payment collector! With the new PayPal integration, you could assign prices for each cake size and include a pricing option for additional customization—because you know some customers will want the bells, whistles, and extra buttercream roses. Finally, embed the payment form directly on your website’s order page to make it convenient for customers to find and submit.
This scenario is a great example of how SurveyMonkey helps you capture customer preferences and transactional information all in one go. There’s a reason we were rated the #1 online form builder on G2, a leading independent customer review site for business software. Our forms flex to your needs and, with this PayPal integration, that includes your online payment needs. Learn more about our new integration with PayPal.
*Source: Nielsen Behavioral Panel of USA with 29K SMB monthly average desktop purchase transactions, from 13K consumers between April 2022-March 2023. Nielsen Attitudinal Survey of USA (June 2023) with 2,001 recent purchasers (past 4 weeks) from SMB merchants, including 1,000 PayPal transactions & 1,001 non-PayPal transactions.
