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CNBC

CNBC|SurveyMonkey Small Business Index Q3 2022

CNBC|SurveyMonkey Small Business Index Q3 2022

Headlines:

  • Small business confidence tumbles to another new low of 42/100, as inflation dominates concerns
  • 77% expect inflation to continue to rise, and just 26% have confidence in the Federal Reserve’s ability to control inflation
  • Majority say the recession has already arrived, describe the economy as “poor”
  • Biden’s approval slips yet again, falling to the lowest point of his presidency

Small business confidence tumbles to a new low as inflation dominates business owners’ concerns

  • 43% of small business owners say inflation is the biggest risk to their business right now, up from 38% last quarter and a new high-water mark over the past year
    • Fewer small business owners now than in the previous three quarters (9%) say COVID-19 is the biggest risk to their business
    • 20% continue to say supply chain issues are their biggest risk, nearly unchanged from last quarter (19%) 
  • 77% expect inflation to continue to rise; just 22% say inflation has reached a peak
  • Confidence in the Federal Reserve’s handling of inflation remains low: just 26% of small business owners say they are confident in the Fed’s ability to control inflation, with a mere 7% who are “very confident”
  • Our composite small business confidence index tumbles to another new low, a score of 42/100, down from a score of 46 last quarter. The previous low was a score of 43 during the first quarter of the Biden Administration. 
  • Nearly every index component worsened quarter-over-quarter:
    • Just 33% of small business owners now say current conditions for their business are good, down from 36% in Q2
    • 28% expect their revenue to decrease over the next 12 months, up from 21% last quarter
    • 18% expect the size of their staff to decrease over the next 12 months, up from 14% last quarter
    • 58% expect changes in government regulations to have a negative effect on their business in the next 12 months, up from 55% last quarter
    • 62% expect changes in tax policy to have a negative effect on their business in the next 12 months, up from 59% last quarter
  • 74% of small business owners expect higher interest rates to have a negative impact on their business over the next six months

Majority say the recession has already arrived, describe the economy as “poor” 

  • Most small business owners (57%) say “we’re already in a recession,” and another 14% expect the US economy to go into a recession before the end of the year
    • This exceeds the pessimism among the general population, 45% of whom say “we’re already in a recession”
  • Just over half (51%) of small business owners describe the current state of the economy as “poor,” up from 44% last quarter
    • People in the general public who do not own small businesses share this sentiment: 52% describe the state of the economy as “poor”
  • On all things related to the economy, sentiment among Republicans is worse than it is among Democrats, both in the general population and among small business owners
    • 69% of Republicans who own small businesses say we’re currently in a recession, compared with 34% among Democrats who own small businesses
    • 68% of Republicans who own small businesses describe the current state of the economy as “poor,” compared with 19% among Democrats who own small businesses
    • 89% of Republicans who own small businesses expect inflation to continue to rise, compared with 51% among Democrats who own small businesses

Hiring still a problem but not the top priority

  • 28% of small business owners say they have open roles they haven’t been able to fill for at least three months, unchanged from the previous three quarters
  • Just 7% say it is easier to hire now than it was a year ago, while 50% say it has gotten harder and 20% say it’s about the same. Those stats are steady from last quarter, and have held relatively stable since Q3 2021.
  • 45% say their business is currently experiencing a rising cost in wages, fewer than the number who report experiencing supply chain disruptions (55%) or rising costs of supplies (76%). Each of those stats have held steady for the previous three quarters. 

Biden’s approval slips yet again

  • 31% of small business owners approve of the job Joe Biden is doing as president, another tick down from last quarter’s 32%, and his lowest approval yet. 
    • 81% of small business owners who are Democrats approve of the job Biden is doing as president, while just 9% of those who are Republicans and 29% of those who are independents approve

Cybersecurity still not perceived as a threat

  • Just 4% of small business owners report cybersecurity as the biggest risk to their business now, down 1 percentage point from last quarter
  • Only 4 in 10 (39%) are concerned their business will be the victim of a cyber attack within the next 12 months, a statistic that has held steady quarter-over-quarter since Q3 2021 
  • Nevertheless, 65% of small business owners are confident in the ability to respond to a cyber attack; up slightly from 62% last quarter 

Biden continues to tread water, but neither he nor the Federal Reserve have gained the confidence of Main Street since Q1

  • Just 26% of small business owners are confident in the Federal Reserve’s ability to control inflation, while 73% are not confident–both numbers virtually unchanged from last quarter
    • 12% of Republicans, 25% of independents, and 55% of Democrats are very or somewhat confident in the Federal Reserve’s ability to control inflation
  • 74% of small business owners expect the coming interest rate hikes to have a negative impact on their business over the next six months
  • Among those who approve of the job Biden is doing as president, 63% express confidence in the Fed; among those who do not approve of Biden, just 8% express confidence in the Fed
  • Biden’s approval rating falls to a new low, with about a third of small business owners approving of his handling of the presidency and two-thirds disapproving
    • This quarter, 31% approve, 67% disapprove
    • Among small business owners who are Democrats, 81% approve of the job Biden is doing as president, and 19% disapprove
    • Among small business owners who are Republicans, 9% approve of the job Biden is doing as president, and 90% disapprove
    • Among small business owners who are independents, 29% approve of the job Biden is doing as president, and 65% disapprove

Survey dates: 

Sample size: 2,557

  • Do you own a small business?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Yes
    100%
    100%
    100%
    100%
    No
    0%
    0%
    0%
    0%
    No answer
    0%
    0%
    0%
    0%
    Question wording: Do you own a small business?
    Survey dates: 
  • In addition to yourself, how many employees work at your small business?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    0 - 4
    61%
    57%
    66%
    70%
    5 - 9
    16%
    16%
    16%
    13%
    10 - 19
    10%
    11%
    7%
    4%
    20 - 49
    6%
    7%
    5%
    4%
    50 - 99
    2%
    3%
    2%
    4%
    100 - 499
    3%
    4%
    2%
    1%
    500 or more
    1%
    1%
    0%
    3%
    No answer
    1%
    0%
    2%
    0%
    Question wording: In addition to yourself, how many employees work at your small business?
    Survey dates: 
  • Is your business a:

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Sole proprietorship
    34%
    32%
    37%
    43%
    Partnership
    7%
    7%
    7%
    4%
    Limited Liability Company (LLC)
    31%
    33%
    30%
    19%
    C Corporation
    7%
    8%
    6%
    6%
    S Corporation
    17%
    18%
    15%
    13%
    B Corporation
    0%
    0%
    0%
    0%
    Nonprofit
    3%
    2%
    5%
    12%
    No answer
    1%
    0%
    1%
    3%
    Question wording: Is your business a:
    Survey dates: 
  • Overall, would you describe current conditions for your business as good, middling or bad?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Good
    33%
    34%
    33%
    20%
    Middling
    48%
    46%
    50%
    50%
    Bad
    19%
    20%
    17%
    26%
    No answer
    1%
    0%
    1%
    4%
    Question wording: Overall, would you describe current conditions for your business as good, middling or bad?
    Survey dates: 
  • In the next 12 months, do you expect your business’s revenue to increase, stay the same, or decrease?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Increase
    37%
    36%
    39%
    32%
    Stay the same
    34%
    33%
    36%
    34%
    Decrease
    28%
    31%
    24%
    30%
    No answer
    1%
    0%
    1%
    4%
    Question wording: In the next 12 months, do you expect your business’s revenue to increase, stay the same, or decrease?
    Survey dates: 
  • In the next 12 months, do you expect your business’s staff of full-time employees to increase, stay the same, or decrease?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Increase
    20%
    21%
    19%
    13%
    Stay the same
    60%
    58%
    64%
    50%
    Decrease
    18%
    20%
    16%
    33%
    No answer
    1%
    1%
    2%
    4%
    Question wording: In the next 12 months, do you expect your business’s staff of full-time employees to increase, stay the same, or decrease?
    Survey dates: 
  • In the next 12 months, do you expect changes in government regulations to have a negative effect, no effect, or a positive effect on your business?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Negative effect
    58%
    63%
    51%
    50%
    No effect
    33%
    29%
    39%
    35%
    Positive effect
    7%
    6%
    9%
    11%
    No answer
    2%
    1%
    2%
    4%
    Question wording: In the next 12 months, do you expect changes in government regulations to have a negative effect, no effect, or a positive effect on your business?
    Survey dates: 
  • In the next 12 months, do you expect changes in tax policy to have a negative effect, no effect, or a positive effect on your business?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Negative effect
    62%
    67%
    55%
    51%
    No effect
    28%
    24%
    35%
    30%
    Positive effect
    8%
    8%
    9%
    15%
    No answer
    1%
    1%
    2%
    4%
    Question wording: In the next 12 months, do you expect changes in tax policy to have a negative effect, no effect, or a positive effect on your business?
    Survey dates: 
  • In the next 12 months, do you expect changes in trade policy to have a negative effect, no effect, or a positive effect on your business?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Negative effect
    46%
    48%
    41%
    46%
    No effect
    45%
    43%
    47%
    41%
    Positive effect
    9%
    8%
    10%
    11%
    No answer
    1%
    1%
    1%
    2%
    Question wording: In the next 12 months, do you expect changes in trade policy to have a negative effect, no effect, or a positive effect on your business?
    Survey dates: 
  • In the next 12 months, do you expect changes in technological innovation to have a negative effect, no effect, or a positive effect on your business?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Negative effect
    16%
    15%
    18%
    19%
    No effect
    55%
    55%
    54%
    49%
    Positive effect
    28%
    29%
    27%
    24%
    No answer
    1%
    1%
    1%
    7%
    Question wording: In the next 12 months, do you expect changes in technological innovation to have a negative effect, no effect, or a positive effect on your business?
    Survey dates: 
  • In the next 12 months, do you expect changes in immigration policy to have a negative effect, no effect, or a positive effect on your business?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Negative effect
    36%
    40%
    30%
    33%
    No effect
    56%
    52%
    60%
    56%
    Positive effect
    7%
    6%
    8%
    9%
    No answer
    1%
    1%
    2%
    2%
    Question wording: In the next 12 months, do you expect changes in immigration policy to have a negative effect, no effect, or a positive effect on your business?
    Survey dates: 
  • Under the current conditions, how long can your business continue operating?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Less than a week
    3%
    3%
    3%
    12%
    Less than a month
    2%
    1%
    4%
    0%
    A few months or less
    7%
    6%
    8%
    12%
    Less than a year
    16%
    15%
    16%
    35%
    More than a year
    71%
    73%
    68%
    38%
    No answer
    2%
    2%
    2%
    2%
    Question wording: Under the current conditions, how long can your business continue operating?
    Survey dates: 
  • Do you think now is a good time or a bad time for businesses to raise prices?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Good
    13%
    14%
    10%
    19%
    Mixed
    55%
    54%
    56%
    50%
    Bad
    31%
    30%
    33%
    31%
    No answer
    1%
    1%
    1%
    0%
    Question wording: Do you think now is a good time or a bad time for businesses to raise prices?
    Survey dates: 
  • How much of an impact do you expect higher interest rates to have on your business over the next 6 months?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    NET negative impact
    74%
    77%
    69%
    62%
    Major negative impact
    38%
    41%
    33%
    47%
    Minor negative impact
    36%
    37%
    36%
    15%
    NET positive impact
    9%
    7%
    11%
    27%
    Minor positive impact
    5%
    5%
    5%
    2%
    Major positive impact
    4%
    2%
    6%
    26%
    No impact
    16%
    15%
    19%
    11%
    No answer
    1%
    1%
    1%
    0%
    Question wording: How much of an impact do you expect higher interest rates to have on your business over the next 6 months?
    Survey dates: 
  • Do you have any positions that have been open for at least 3 months that you have been unable to fill?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Yes
    28%
    30%
    26%
    26%
    No
    70%
    68%
    72%
    72%
    No answer
    2%
    2%
    2%
    2%
    Question wording: Do you have any positions that have been open for at least 3 months that you have been unable to fill?
    Survey dates: 
  • Compared to a year ago, would you say it’s gotten easier or harder to find qualified people to hire?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Easier
    7%
    5%
    9%
    17%
    Harder
    50%
    53%
    46%
    35%
    About the same
    20%
    22%
    18%
    36%
    Not applicable
    22%
    19%
    26%
    10%
    No answer
    1%
    1%
    1%
    2%
    Question wording: Compared to a year ago, would you say it’s gotten easier or harder to find qualified people to hire?
    Survey dates: 
  • Is your business currently experiencing any of the following? (Select all that apply)

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Rising costs of supplies
    76%
    77%
    76%
    59%
    Supply chain disruptions
    55%
    60%
    48%
    36%
    Rising costs of wages
    45%
    52%
    35%
    50%
    None of the above
    13%
    11%
    15%
    7%
    No answer
    2%
    2%
    1%
    4%
    Question wording: Is your business currently experiencing any of the following? (Select all that apply)
    Survey dates: 
  • Which of the following best describes how the company is dealing with the rising costs of supplies?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N1,8381,12867337
    Absorbing rising costs without raising prices
    25%
    25%
    24%
    19%
    Raising prices because of higher input costs
    40%
    42%
    36%
    36%
    Planning to raise prices if costs continue to increase
    35%
    33%
    40%
    45%
    No answer
    0%
    0%
    0%
    0%
    Question wording: Which of the following best describes how the company is dealing with the rising costs of supplies?
    Survey dates: 
  • How would you rate the current state of the economy?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Excellent
    5%
    6%
    4%
    3%
    Good
    14%
    14%
    15%
    16%
    Fair
    28%
    30%
    26%
    29%
    Poor
    51%
    50%
    54%
    52%
    No answer
    1%
    1%
    1%
    0%
    Question wording: How would you rate the current state of the economy?
    Survey dates: 
  • How confident are you in the Federal Reserve’s ability to control inflation?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    NET confident
    26%
    26%
    25%
    22%
    Very confident
    7%
    8%
    7%
    4%
    Somewhat confident
    18%
    18%
    18%
    18%
    NET not confident
    73%
    73%
    73%
    78%
    Not so confident
    31%
    28%
    37%
    36%
    Not confident at all
    42%
    45%
    37%
    42%
    No answer
    1%
    1%
    2%
    0%
    Question wording: How confident are you in the Federal Reserve’s ability to control inflation?
    Survey dates: 
  • Which comes closer to your view on inflation, even if neither is exactly right:

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Inflation has reached a peak
    22%
    23%
    21%
    18%
    Inflation will continue to rise
    77%
    76%
    78%
    82%
    No answer
    1%
    1%
    1%
    0%
    Question wording: Which comes closer to your view on inflation, even if neither is exactly right:
    Survey dates: 
  • How soon do you expect the United States economy to go into a recession?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    We’re already in a recession
    57%
    57%
    56%
    73%
    Q4 2022
    14%
    16%
    12%
    4%
    First half of 2023
    14%
    12%
    17%
    8%
    Second half of 2023
    5%
    5%
    5%
    1%
    In 2024 or later
    7%
    7%
    7%
    10%
    No answer
    3%
    3%
    3%
    6%
    Question wording: How soon do you expect the United States economy to go into a recession?
    Survey dates: 
  • Which of the following is the biggest risk to your business right now?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    Inflation
    43%
    42%
    44%
    39%
    Supply chain disruptions
    20%
    23%
    16%
    11%
    Labor shortage
    11%
    11%
    12%
    1%
    COVID-19
    9%
    7%
    11%
    29%
    Cybersecurity
    4%
    5%
    3%
    5%
    Other (please specify)
    11%
    11%
    11%
    11%
    No answer
    2%
    1%
    3%
    4%
    Question wording: Which of the following is the biggest risk to your business right now?
    Survey dates: 
  • How concerned are you that your business will be the victim of a cyber attack within the next 12 months?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    NET concerned
    39%
    38%
    40%
    56%
    Very concerned
    13%
    12%
    13%
    8%
    Somewhat concerned
    27%
    26%
    26%
    48%
    NET not concerned
    59%
    60%
    58%
    38%
    Not so concerned
    36%
    36%
    36%
    22%
    Not concerned at all
    24%
    24%
    22%
    16%
    No answer
    2%
    2%
    2%
    6%
    Question wording: How concerned are you that your business will be the victim of a cyber attack within the next 12 months?
    Survey dates: 
  • How confident are you in your ability to quickly resolve a cyber attack on your business?

    Gender
    AnswerTotalMaleFemaleNot listed/non-conforming
    Unweighted N2,5571,52797654
    NET confident
    65%
    66%
    64%
    72%
    Very confident
    23%
    26%
    20%
    13%
    Somewhat confident
    42%
    40%
    44%
    59%
    NET not concerned
    33%
    32%
    34%
    21%
    Not so confident
    22%
    22%
    24%
    5%
    Not confident at all
    10%
    10%
    10%
    16%
    No answer
    2%
    2%
    3%
    6%
    Question wording: How confident are you in your ability to quickly resolve a cyber attack on your business?
    Survey dates: 

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