Product Design & Research

On the research and design team, we’re dedicated to creating experiences that users love and that drive our business forward. We focus on the discovery and definition of user needs, ideation and conception of product solutions, and detailed designs of the product experience. Great products are created through inclusion and teamwork. Our global, cross-disciplinary team has experts across user research, content design, design systems, interaction design, visual design, and prototyping who work closely with product management, engineering, and marketing to make it happen. We believe it’s essential to make holistic investments that will elevate our product experience, as well as our own design practices and employee experience. That means making improvements that account for the diverse needs of our customers. It means empowering our team to build processes that’ll make delivering quality work easier. And it means fostering a team environment that supports growth and belonging. If you want to work on a team who influences company strategy and supports each other while doing it, come join us!