Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Product Design & Research, Ottawa, Canada / Canada - Remote

SurveyMonkeyis a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

The Research and Insights (R&I) Team is a multidisciplinary group within the Research and Design organization under R&D. We are looking for seasoned product researchers to join our forward-thinking team of insight enthusiasts who can engage with other insight-driven disciplines and execute rigorous, high-impact research. Reporting to the Head of Research and Insights, you will join a team of professionals in CX, market research, operations, and product research. 

Our team is pivotal in shaping product, design, marketing, and broader business strategies across the organization. Our work spans multiple internal partners, driving decisions that directly influence the company’s direction. As part of our innovative team, you’ll have the opportunity to conceptualize, drive, and synthesize strategic research efforts across various business areas. You'll align cross-functional partners around a unified, insights-driven perspective through leveraging a multidisciplinary approach and triangulating across company data points. Your work will connect diverse data sources and elevate strategic initiatives with a well-rounded, evidence-based point of view. 

What you’ll be working on

  • Driving tandem strategic research efforts across business spaces and organizations
  • Delivering powerful storytelling to advance product transformation 
  • Devising research and insight roadmaps to govern cross-functional execution
  • Triangulating across multiple internal and external data points
  • Deploying mixed methods to improve user and opportunity understanding
  • Inspiring and improving democratized research execution
  • Identifying and driving fruitful partnerships with new business stakeholders
  • Adapting and socializing insights for optimum socialization and scale
  • Partnering with the multidisciplinary R&I Team to advance practice and impact

We’d love to hear from people with

  • 6+ yrs conducting product or user research in R&D, ideally in B2B or B2C SaaS
  • Comfortable leading strategic research impacts in net new spaces
  • Experience conceptualizing, deploying, and governing complex research 
  • History of research-driven business outcomes 
  • Fluency in advanced mixed methods and analytical techniques 
  • Preference for degrees or experiences showcasing deep understanding of human behavior and/or business
  • Advanced skills in stakeholder management 
  • Experience using SurveyMonkey as a tool for conducting and analyzing research

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.