SurveyMonkeyis the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
We’re looking for a Content Designer (product content strategist, UX writer, or whatever name you go by!) to join our team. The Content Design team makes sure customers always have the information they need, from the product, to the help center, to transactional emails, to our chatbot. You’ll be accountable for writing simple, clear, concise UI copy that shapes the customer experience.
This is the perfect role for someone who’s interested in crafting end-to-end user experiences and is an expert at designing with words—how a screen fits into the larger ecosystem matters just as much as what the words on them say.
Content Designers work in lockstep with designers, researchers, and product managers and have a strong voice in the product development process. You’re not only a terrific writer, but a sought-after collaborator and strategic thinker. As a strong communicator who’s thoughtful about how you share the reasoning behind your work, you’ll have the opportunity to provide strategic direction on high-priority projects and influence decisions that improve the overall user experience.
What you’ll be working on
We’d love to hear from people with
Sample of relevant work required. It should illustrate your experience creating UX content, influencing product strategy, and solving user problems with words.
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Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.