Global IT, Security, & Business Systems, Heredia, Costa Rica
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
More about Our Global IT Team
SurveyMonkey’s Global IT team, a collaborative and diverse group of professionals across Europe and the Americas, is seeking a motivated and experienced IT Support Engineer to join our Central America team. You will report to the IT Support Manager.
What We’re Looking For
We are seeking a full-time IT Support Engineer to support our internal enterprise IT platforms and services. This is a hands-on role that offers exciting projects, a supportive working environment, exceptional colleagues, and a culture that values teamwork, innovation, and inclusivity. We prioritize opportunities for further training, career growth, and professional development for all employees.
We are looking for someone who is skilled at providing IT support to our internal stakeholders. The ideal candidate will have strong multitasking and organizational skills, along with a user-friendly, empathetic approach to technical support. You should enjoy helping others and have a passion for resolving technical challenges with a collaborative and inclusive mindset.
We encourage applicants from diverse backgrounds who thrive both independently and as part of a team. If you are a proactive, self-starting individual with a desire to grow your technical expertise, we’d love to hear from you.
What You’ll Be Working On
We’d love to hear from people with
This opportunity is hybrid and requires you to work from the SurveyMonkey office in Heredia 3 days per week.
Please apply using an English version of your resume/CV.
#LI-Hybrid
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.