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2.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
fear
overwhelmed
distraction
trust
interest
amazement
grief
anticipation
vigilance
frustration
rage
serenity
annoyance
surprise
apprehension
loathing
disgust
admiration
pensiveness
boredom
joy
acceptance
ecstasy
anger
terror
sadness
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.