Systems Health Check

1. Systems Health Check

Thank you for choosing to take our Systems Healthcheck, it will take you only a few minutes to complete and you will receive an email with your results within 24 hours.

Please respond to the following 20 statements by simply entering your agreement level from 1 to 5

1 = Completely Disagree and 5 = Totally Agree

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* 1. The company handbook is in place and is available to everyone

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* 2. We have documented sales systems

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* 3. Production and workflow process systems are in place and documented

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* 4. These are followed consistently

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* 5. Where possible these are computerised

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* 6. We have a process to track all changes to the systems/ documentation/ policies

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* 7. Systems are regularly measured for effectiveness

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* 8. The company has a systemised induction/training procedure in place

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* 9. Our employees all have clearly defined roles

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* 10. Each position has some key performance indicators (KPI’s) attached to it

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* 11. These are measured and reported on regularly

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* 12. There is a structured review process in place for all employees

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* 13. We have the relevant industry specific technology in place

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* 14. We currently have a Client Relationship Management (CRM) system in place

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* 15. Key performance indicators for all key areas of the business are in place

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* 16. These are measured and reported on regularly

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* 17. We have "Skill Sheets" in place for all technical tasks that are reveiwed regularly

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* 18. We are aware of all technological developments relevant to our business

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* 19. We have an annual budget for investment in new systems that is reviewed monthly

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* 20. There is an annual development plan in place to improve systems that is reveiwed monthly