2013 Customer & Product Survey

Customer Survey

 
Welcome! Thank you for visiting us online and taking the time to give us your opinions. In the questions below, you will be asked about your experience with Rustic Escentuals and suggestions for 2013. Your answers will be combined with those from other customers, allowing us to better serve your needs.
1. Looking forward to 2013, what products would you like to see us carry? (check all that apply)
2. What aspect of the website could we enhance to MOST improve your level of satisfaction?
3. Overall, how SATISFIED are you with your shopping experience(s) with us?
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4. Would you recommend our business to others?
5. What aspect of our customer service could we enhance to MOST improve your level of satisfaction?
6. What is the ONE product you would like us to add? (Please be specific, and if you would like us to follow up with you regarding this question, please be sure to answer Question #10.)
7. What can we do to improve the new Crafting Library to help crafters? (http://library.rusticescentuals.com/)
8. What changes can we make to MOST improve your level of satisfaction?
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9. Costs of raw materials in Fragrance Oils have soared the last two years. Do you prefer a high quality/higher priced FO or a lower quality/lower priced FO?
10. If you would like us to follow up with you regarding your feedback, please enter your name and email address below.
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