IFAW Website Survey

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* 1. How did you first hear about IFAW?

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* 2. What is your preferred method of communication with IFAW?

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* 3. What is your age group?

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* 4. Gender

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* 5. Where are you located?

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* 6. How often did you use the IFAW site during the past month?

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* 7. What features have influenced your decision to use the IFAW website?

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* 8. When you visit the IFAW website, what content interests you most?

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* 9. When you visit the IFAW website, how easy is it to find specific content and information you are looking for? (5 = very easy, 1= very difficult)

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* 10. Have you ever made a donation to IFAW via the website?

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* 11. If not, then what factors discouraged you from making an online donation?

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* 12. Have you ever taken an action or joined a campaign on the site?

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* 13. If not, then what factors discouraged you from taking an action?

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* 14. What can IFAW do on the website to make you feel more valued?

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* 15. What do you like the most about the IFAW website?

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* 16. What do you like the least about the IFAW site?

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* 17. If you could change one thing about the site, what would it be?

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* 18. Is there any content or tool on the website that you hoped to find but did not?

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* 19. Please share any other comments or suggestions you may have concerning this site?

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* 20. On which of the following online communities do you currently follow IFAW? (check all that apply)

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* 21. How likely are you to recommend www.ifaw.org or a specific piece of content or article to a friend or colleague?

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* 22. May we contact you in the future regarding any additional activities to improve our website? If so, please leave your name, country and email address here.

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