Exit this survey Client Satisfaction Survey for Thomas E. Fulghum, Attorney at Law, P.A. Question Title * 1. How did you hear about our office? Referral from other client Referral from other attorney Newspaper ad Internet search Phone book Attorney referral service Other (please specify) Question Title * 2. Did you feel that the initial consultation fee was: Low Reasonable High Please add any comments about the initial consultation fee. Question Title * 3. How satisfied were you with the initial consultation? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Please add any comments about the initial consultation. Question Title * 4. Did you feel that the fees for legal services in your case were: Low Reasonable High Please add any comments regarding the amount of fees, fee structure, or contract for services. Question Title * 5. Do you think that the lawyer: Yes No Don't Know Cared about your case? Cared about your case? Yes Cared about your case? No Cared about your case? Don't Know Communicated in a considerate manner? Communicated in a considerate manner? Yes Communicated in a considerate manner? No Communicated in a considerate manner? Don't Know Helped you understand your legal rights and options? Helped you understand your legal rights and options? Yes Helped you understand your legal rights and options? No Helped you understand your legal rights and options? Don't Know Was approachable and available when you needed it? Was approachable and available when you needed it? Yes Was approachable and available when you needed it? No Was approachable and available when you needed it? Don't Know Please feel free to add any comments here. Question Title * 6. Overall how satisfied were you with the lawyer's services? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Please add any comments on things that especially pleased or displeased you about the lawyer's services. Question Title * 7. Overall how satisfied were you with the legal assistant? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Please add any comments on things that especially pleased or displeased you about the legal assistant's services. Question Title * 8. Would you recommend our office to others? Yes Maybe No If you would not recommend us, why not? Question Title * 9. What changes would you suggest about any aspect of our practice? Question Title * 10. (Optional) If you wish to identify yourself, please include your name here. If you do not include your name your survey responses will be submitted anonymously. Done