Exit this survey Alaska Teacher Certification Survey Question Title * Of the following choices, which best describes your primary reason for contacting the Office of Teacher Education & Certification? (Select up to two reasons) General information. Initial application. Certificate renewal. Information concerning status of application(s) or certificate(s). Other (please specify) Question Title * Approximately how many times have you contacted the Alaska Office of Teacher Education & Certification within the past 12 months? 1-3 times 4-6 times 7-10 times 10-20 times More than 20 times Other (please specify) Question Title * Of the following choices, which ways have you used to contact the Alaska Office of Teacher Education & Certification? (Select all that apply) In person Telephone Email Submission of Application Website –Applicant Entrance –District Entrance –Public Entrance Other (please specify) Question Title * How satisfied are you regarding your contact with the Alaska Office of Teacher Education & Certification with regards to the following areas? Very Satisfied Satisfied Okay Unsatisfied Knowledge Level of Staff Knowledge Level of Staff Very Satisfied Knowledge Level of Staff Satisfied Knowledge Level of Staff Okay Knowledge Level of Staff Unsatisfied Accuracy of Information Received Accuracy of Information Received Very Satisfied Accuracy of Information Received Satisfied Accuracy of Information Received Okay Accuracy of Information Received Unsatisfied Accessibility of Staff Accessibility of Staff Very Satisfied Accessibility of Staff Satisfied Accessibility of Staff Okay Accessibility of Staff Unsatisfied Williness to work on Problem & Situations Williness to work on Problem & Situations Very Satisfied Williness to work on Problem & Situations Satisfied Williness to work on Problem & Situations Okay Williness to work on Problem & Situations Unsatisfied Timeliness of Response Timeliness of Response Very Satisfied Timeliness of Response Satisfied Timeliness of Response Okay Timeliness of Response Unsatisfied Comments Question Title * How would you rate the Alaska Office of Teacher Education & Certification website in the following areas? Excellent Good Acceptable Poor Clarity of Layout Clarity of Layout Excellent Clarity of Layout Good Clarity of Layout Acceptable Clarity of Layout Poor Ease of Navigation Ease of Navigation Excellent Ease of Navigation Good Ease of Navigation Acceptable Ease of Navigation Poor Logical Organization Logical Organization Excellent Logical Organization Good Logical Organization Acceptable Logical Organization Poor Amount of Information Available Amount of Information Available Excellent Amount of Information Available Good Amount of Information Available Acceptable Amount of Information Available Poor Visual Appeal Visual Appeal Excellent Visual Appeal Good Visual Appeal Acceptable Visual Appeal Poor Comments Question Title * How would you rate the Alaska Office of Teacher Education & Certification applications in the following areas? Excellent Good Acceptable Poor Clarity of Directions Clarity of Directions Excellent Clarity of Directions Good Clarity of Directions Acceptable Clarity of Directions Poor Clarity of Layout Clarity of Layout Excellent Clarity of Layout Good Clarity of Layout Acceptable Clarity of Layout Poor Ease of Completion Ease of Completion Excellent Ease of Completion Good Ease of Completion Acceptable Ease of Completion Poor Logical Organization Logical Organization Excellent Logical Organization Good Logical Organization Acceptable Logical Organization Poor Visual Appeal Visual Appeal Excellent Visual Appeal Good Visual Appeal Acceptable Visual Appeal Poor Comments Question Title * From the day you mailed your application, approximately how long did it take to receive your printed certificate? Not applicable Less than a month Between 1 & 2 months Between 2 & 4 months More than 4 months Other (please specify) Question Title * From the day you mailed your application with a fingerprint card, approximately how long did it take to receive your yellow postcard? (Please note: Student Teacher Authorizations & Retired Teacher Certificates do not receive yellow postcards.) Not applicable Less than a week Between 7 & 13 days Between 14 & 20 days Three weeks or more Other (please specify) Done