BGFD Fire Emergency Response Customer Satisfaction Survey

OUR PEOPLE

In an effort to further improve our services, the Bowling Green Fire Department has created a customer satisfaction survey to learn how we can better serve the citizens of Bowling Green.

If you have recently received service from the Bowling Green Fire Department, please take a moment to fill out the survey. If you wish to be contacted by the Bowling Green Fire Department regarding your comments on the survey, please include your contact information in the comments section of the survey. If your need is immediate, please contact the Bowling Green Fire Department at 270-393-3120.

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* 1. Name; Type of Incident; Incident Location

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* 2. Worked quickly and efficiently

	Exceeded Expectations	Met Expectations	Below Expectations	N/A
Choose one	Choose one Exceeded Expectations	Choose one Met Expectations	Choose one Below Expectations	Choose one N/A

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* 3. Were courteous and professional

	Exceeded Expectations	Met Expectations	Below Expectations	N/A
Choose one	Choose one Exceeded Expectations	Choose one Met Expectations	Choose one Below Expectations	Choose one N/A

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* 4. Took time to answer questions

	Exceeded Expectations	Met Expectations	Below Expectations	N/A
Choose one	Choose one Exceeded Expectations	Choose one Met Expectations	Choose one Below Expectations	Choose one N/A

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* 5. Respected you and your family

	Exceeded Expectations	Met Expectations	Below Expectations	N/A
Choose one	Choose one Exceeded Expectations	Choose one Met Expectations	Choose one Below Expectations	Choose one N/A

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* 6. Respected your property

	Exceeded Expectations	Met Expectations	Below Expectations	N/A
Choose one	Choose one Exceeded Expectations	Choose one Met Expectations	Choose one Below Expectations	Choose one N/A

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* 7. Showed compassion for your loss

	Exceeded Expectations	Met Expectations	Below Expectations	N/A
Choose one	Choose one Exceeded Expectations	Choose one Met Expectations	Choose one Below Expectations	Choose one N/A