JELD-WEN Exports Website Survey

Question Title

* 1. Which of the following best describes you?

Homeowner

Builder/Contractor

Dealer

Do-it-yourselfer

Design Professional

Other (please specify)

Question Title

* 2. How did you find out about this website?

Online search (Google, Yahoo, etc.)

From a Dealer

From literature at a Dealer.

Referral from friend or family

Professional recommendation (Builder, Contractor, etc.)

Other (please specify)

Question Title

* 3. What is your main reason for visiting the site?

Get size and technical information

Download catalogs

Find installation instructions

Compare JELD-WEN products to other products

Get warranty information

Get help / customer service

Educate myself about windows and doors

Other (please specify)

Question Title

* 4. Which best describes your interest in this site? I'd like to learn more about ... (select as many as apply)

a specific JELD-WEN window

a specific JELD-WEN door

JELD-WEN windows in general

JELD-WEN doors in general

JELD-WEN as a brand and company

Other products that JELD-WEN Exports offers

Other (please specify)

Question Title

* 5. Did you find what you were looking for on this site?

Yes

Comment:

Question Title

* 6. Please indicate how strongly you agree or disagree with those statements regarding your experience on this website.

	strongly agree	somewhat agree	neither agree nor disagree	somewhat disagree	strongly disagree
This site met my expectations.	This site met my expectations. strongly agree	This site met my expectations. somewhat agree	This site met my expectations. neither agree nor disagree	This site met my expectations. somewhat disagree	This site met my expectations. strongly disagree
I felt inspired by what I saw on this site	I felt inspired by what I saw on this site strongly agree	I felt inspired by what I saw on this site somewhat agree	I felt inspired by what I saw on this site neither agree nor disagree	I felt inspired by what I saw on this site somewhat disagree	I felt inspired by what I saw on this site strongly disagree
This site was intuitive and easy to navigate	This site was intuitive and easy to navigate strongly agree	This site was intuitive and easy to navigate somewhat agree	This site was intuitive and easy to navigate neither agree nor disagree	This site was intuitive and easy to navigate somewhat disagree	This site was intuitive and easy to navigate strongly disagree
The catalogs were helpful and informative	The catalogs were helpful and informative strongly agree	The catalogs were helpful and informative somewhat agree	The catalogs were helpful and informative neither agree nor disagree	The catalogs were helpful and informative somewhat disagree	The catalogs were helpful and informative strongly disagree
The catalogs downloaded quickly	The catalogs downloaded quickly strongly agree	The catalogs downloaded quickly somewhat agree	The catalogs downloaded quickly neither agree nor disagree	The catalogs downloaded quickly somewhat disagree	The catalogs downloaded quickly strongly disagree
This site influenced me to more strongly consider JELD-WEN windows or doors	This site influenced me to more strongly consider JELD-WEN windows or doors strongly agree	This site influenced me to more strongly consider JELD-WEN windows or doors somewhat agree	This site influenced me to more strongly consider JELD-WEN windows or doors neither agree nor disagree	This site influenced me to more strongly consider JELD-WEN windows or doors somewhat disagree	This site influenced me to more strongly consider JELD-WEN windows or doors strongly disagree
I will bring information I saw here to my next Dealer visit	I will bring information I saw here to my next Dealer visit strongly agree	I will bring information I saw here to my next Dealer visit somewhat agree	I will bring information I saw here to my next Dealer visit neither agree nor disagree	I will bring information I saw here to my next Dealer visit somewhat disagree	I will bring information I saw here to my next Dealer visit strongly disagree
This site helped simplify my decision process	This site helped simplify my decision process strongly agree	This site helped simplify my decision process somewhat agree	This site helped simplify my decision process neither agree nor disagree	This site helped simplify my decision process somewhat disagree	This site helped simplify my decision process strongly disagree

Question Title

* 7. Which option best describes your next step after visiting this site?

Talk to a JELD-WEN Exports Customer Service Rep

Talk to a JELD-WEN Exports Salesperson

Seek a contractor

Look at competitor sites / information

Go to my local dealer

Other (please specify)

Question Title

* 8. What options would you like to see added to this website? (Check all that apply).

Click-To-Chat

Buy Online

Product Comparison Tool

Technical Documents and Warranties

Ability to search the site

Other (please specify)

Question Title

* 9. What is your timeframe for purchasing?

Immediate

3 months

6 months

9 months

Undecided

Other (please specify)