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Customer Satisfaction Survey
Your Visit
Please answer the following questions about your visit to the library.
1
. Which branch of the Middletown Public Library system did you visit?
Which branch of the Middletown Public Library system did you visit?
Middletown
West Chester
Trenton
2
. On what date did you visit the library?
On what date did you visit the library?
3
. At what time did you visit the library?
At what time did you visit the library?
4
. Why did you visit the library?
Why did you visit the library?
5
. Did you find the information, materials, or services that you needed? Please explain.
Did you find the information, materials, or services that you needed? Please explain.
6
. Was the library staff:
Was the library staff:
Available?
Helpful?
Courteous?
Knowledgeable?
7
. Overall, how satisfied were you on your visit to the library?
Overall, how satisfied were you on your visit to the library?
Completely Satisfied
Satisfied
Dissatisfied
8
. Please let us know about your visit to the library.
Please let us know about your visit to the library.
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