Mayne island Library

Mayne Island Library - 2022 Community Survey

The Mission of the Mayne Reading Centre Society is to enrich lives by providing a circulating collection of materials of interest and entertainment, access to online resources, and a variety of programs in a welcoming environment for all.

You can help us understand the ways in which we are meeting your library needs and how we might improve our services by completing this short survey. Please complete your survey during the month of November.

If you would prefer to complete a paper version of the survey, they will be available at the Library during the month of November. The Library is open Wednesdays, Fridays and Saturdays from 11:00 - 3:00.

You can edit your survey until it is complete. Please complete only ONE Survey per person.

Thank you for your participation!

Question Title

* 1. How often do you use the Library?

At least once a week

About once every two weeks

About once a month

About once every six months

About once a year

Never

Question Title

* 2. How do you use the library - in person or from home? (check all that apply)

To check out books/CD's

To borrow e-books

To use the library website

To meet with friends

To use the library's computer

To attend a meeting

To volunteer

To use the library's wifi

To use online resources

To find a quiet place to work/study

To read/borrow/exchange magazines

To view the artwork

To attend a program

I don't use the library

Other (please specify)

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* 3. If you don't use the Library - why not?

Don't need to use it

Too far from home/no transportation

Don't know where the library is located

Don't have a library card

Library hours are not convenient for me

I use another library

I buy my own books/magazines

Other (please specify)

Question Title

* 4. Are you aware of the following services available through the Library?

	Aware	Not aware	Would like to know more
Inter-library loan	Inter-library loan Aware	Inter-library loan Not aware	Inter-library loan Would like to know more
Audio books	Audio books Aware	Audio books Not aware	Audio books Would like to know more
Our website: sgicl.bc.libraries.coop	Our website: sgicl.bc.libraries.coop Aware	Our website: sgicl.bc.libraries.coop Not aware	Our website: sgicl.bc.libraries.coop Would like to know more
Online catalogue	Online catalogue Aware	Online catalogue Not aware	Online catalogue Would like to know more
Free Internet access	Free Internet access Aware	Free Internet access Not aware	Free Internet access Would like to know more
E-Books	E-Books Aware	E-Books Not aware	E-Books Would like to know more
Databases available from home (e.g. Auto Manuals, Building Code, ArtistWorks)	Databases available from home (e.g. Auto Manuals, Building Code, ArtistWorks) Aware	Databases available from home (e.g. Auto Manuals, Building Code, ArtistWorks) Not aware	Databases available from home (e.g. Auto Manuals, Building Code, ArtistWorks) Would like to know more
Author Readings	Author Readings Aware	Author Readings Not aware	Author Readings Would like to know more
NFB Film Nights	NFB Film Nights Aware	NFB Film Nights Not aware	NFB Film Nights Would like to know more
Story-time (July - August)	Story-time (July - August) Aware	Story-time (July - August) Not aware	Story-time (July - August) Would like to know more
Story walks in the community	Story walks in the community Aware	Story walks in the community Not aware	Story walks in the community Would like to know more
Summer Reading Club through July and August	Summer Reading Club through July and August Aware	Summer Reading Club through July and August Not aware	Summer Reading Club through July and August Would like to know more
Gallery passes to borrow (e.g. Art Gallery)	Gallery passes to borrow (e.g. Art Gallery) Aware	Gallery passes to borrow (e.g. Art Gallery) Not aware	Gallery passes to borrow (e.g. Art Gallery) Would like to know more
BC One Card Access (borrow & return books from any library in BC).	BC One Card Access (borrow & return books from any library in BC). Aware	BC One Card Access (borrow & return books from any library in BC). Not aware	BC One Card Access (borrow & return books from any library in BC). Would like to know more
Regular column in the Mayneliner	Regular column in the Mayneliner Aware	Regular column in the Mayneliner Not aware	Regular column in the Mayneliner Would like to know more
Library Public Printer	Library Public Printer Aware	Library Public Printer Not aware	Library Public Printer Would like to know more

Question Title

* 5. What services do you value at the Library? (Please check all that apply)

Books

Audio books on CD

e-books, e-audiobooks, e-magazines

Magazine exchange in the Library

Welcoming space to visit friends

Friendly, knowledgeable volunteers and staff

Free meeting space

Study area

Wifi access

Public access computer or printer

Adult Library Programs (e.g. Author Readings, NFB Film nights,)

Children's Programs (e.g. Storytimes, Summer Reading Club, Story Walk)

Art Exhibits

Other (please specify)

Question Title

* 6. The Library is open from 11:00am - 3:00pm on Wednesdays, Fridays and Saturdays year-round and Mondays from 11:00am - 3:00pm in July and August. How well do these hours work for you?

Meets my needs

Needs to open earlier

Needs to close later

Needs to have longer hours on the days that it is open

Needs to have more days when it's open

Needs to be open some evenings

Comments

Question Title

* 7. Please tell us what you think of the Library

	Poor	Adequate	Good	Very Good	Excellent
Condition of the inside of the building	Condition of the inside of the building Poor	Condition of the inside of the building Adequate	Condition of the inside of the building Good	Condition of the inside of the building Very Good	Condition of the inside of the building Excellent
Ease of access entering the building	Ease of access entering the building Poor	Ease of access entering the building Adequate	Ease of access entering the building Good	Ease of access entering the building Very Good	Ease of access entering the building Excellent
Ease of access inside the building	Ease of access inside the building Poor	Ease of access inside the building Adequate	Ease of access inside the building Good	Ease of access inside the building Very Good	Ease of access inside the building Excellent
Signs and signage	Signs and signage Poor	Signs and signage Adequate	Signs and signage Good	Signs and signage Very Good	Signs and signage Excellent
Layout and arrangement	Layout and arrangement Poor	Layout and arrangement Adequate	Layout and arrangement Good	Layout and arrangement Very Good	Layout and arrangement Excellent
Provision of seating and tables	Provision of seating and tables Poor	Provision of seating and tables Adequate	Provision of seating and tables Good	Provision of seating and tables Very Good	Provision of seating and tables Excellent
Helpfulness of volunteers and staff	Helpfulness of volunteers and staff Poor	Helpfulness of volunteers and staff Adequate	Helpfulness of volunteers and staff Good	Helpfulness of volunteers and staff Very Good	Helpfulness of volunteers and staff Excellent
Knowledge of volunteers and staff	Knowledge of volunteers and staff Poor	Knowledge of volunteers and staff Adequate	Knowledge of volunteers and staff Good	Knowledge of volunteers and staff Very Good	Knowledge of volunteers and staff Excellent
Courtesy of volunteers and staff	Courtesy of volunteers and staff Poor	Courtesy of volunteers and staff Adequate	Courtesy of volunteers and staff Good	Courtesy of volunteers and staff Very Good	Courtesy of volunteers and staff Excellent
Time waiting for service	Time waiting for service Poor	Time waiting for service Adequate	Time waiting for service Good	Time waiting for service Very Good	Time waiting for service Excellent
Cleanliness	Cleanliness Poor	Cleanliness Adequate	Cleanliness Good	Cleanliness Very Good	Cleanliness Excellent
Lighting	Lighting Poor	Lighting Adequate	Lighting Good	Lighting Very Good	Lighting Excellent
Acoustics	Acoustics Poor	Acoustics Adequate	Acoustics Good	Acoustics Very Good	Acoustics Excellent
Heating and cooling	Heating and cooling Poor	Heating and cooling Adequate	Heating and cooling Good	Heating and cooling Very Good	Heating and cooling Excellent

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* 8. How do you rate the OVERALL collection and services at the Library?

Poor

Adequate

Good

Very good

Excellent

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* 9. Is there anything else you would like to add?

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* 10. ABOUT YOU:
Please indicate your age group (optional)

11 and under

12-17

18-29

30-39

40-49

50-59

60-69

70-79

80 or over

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* 11. Please indicate your gender (optional)

Male

Female

Other

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* 12. Are you:

A full time resident on Mayne

A part time resident on Mayne

A visitor to Mayne

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* 1. How often do you use the Library?

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* 2. How do you use the library - in person or from home? (check all that apply)

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* 3. If you don't use the Library - why not?

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* 4. Are you aware of the following services available through the Library?

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* 5. What services do you value at the Library? (Please check all that apply)

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* 6. The Library is open from 11:00am - 3:00pm on Wednesdays, Fridays and Saturdays year-round and Mondays from 11:00am - 3:00pm in July and August. How well do these hours work for you?

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* 7. Please tell us what you think of the Library

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* 8. How do you rate the OVERALL collection and services at the Library?

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* 9. Is there anything else you would like to add?

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* 10. ABOUT YOU: Please indicate your age group (optional)

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* 11. Please indicate your gender (optional)

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* 12. Are you:

* 10. ABOUT YOU:
Please indicate your age group (optional)