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Bozeman Area Broadband Survey
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1.
What type of internet service do you currently have?
(Required.)
DSL
Cable
Fiber
Wireless
Other (please specify)
2.
Do you have telephone service that is non-cellular?
Yes
No
Other (please specify)
3.
Which of the following Video Services do you currently have?
Cable
Dish Satellite
DirecTV Satellite
Netflix
Hulu
SlingTV
Youtube TV
DirecTV Now
Playstation Vue
None
Other (please specify)
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4.
Currently, how much do you pay for internet service each month? (monthly)
(Required.)
No Internet
I only use free hotspots
Under $40
$40 to $60
$61 to $80
$81 to $100
$101 to $120
More than $120/mo
I don't know
Nothing - my internet is included as part of a package (i.e. HOA fees, rent)
Other (please specify)
5.
What is the download speed of your internet connection
Up to 10 Mbps
11 Mbps - 25 Mbps
26 Mbps - 50 Mbps
51 Mbps - 100 Mbps
101 Mbps - 150 Mbps
Greater than 150 Mbps
Other (please specify)
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6.
Why did you select the Internet service that you currently have? (select all that apply)
(Required.)
It is the best priced option available
It is the fastest option available
It is the most reliable service available
It is the best option bundled with other services (i.e. phone, TV)
I have no other options
I am part of a bulk contract and am required to have it (through HOA or rent)
Other (please specify)
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7.
On a scale of 0 to 10,
How likely is it that you would recommend your current Internet service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
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8.
Are you supportive of local governments pursuing additional broadband options for our community?
(Required.)
Yes
No
Other (please specify)
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9.
Are you supportive of the city supporting Bozeman Fiber's efforts to build a fiber-to-the-home network if it can be paid for only by those that voluntarily sign up for services (no taxes or fees for non-subscribers)?
(Required.)
Yes
No
Other (please specify)
*
10.
If you were offered the following options from a fiber broadband provider, what would you sign up for?
(Required.)
$65 for 250 Mbps download / 250 Mbps upload
$78 for 1 Gbps download / 1 Gbps upload
$229 for 10 Gbps download / 10 Gbps upload
None - I would keep my current service
Other (please specify)
11.
If you answered the previous question "None - I would keep my current service" to the previous question, why would you keep your current Internet service? (optional, select all that apply)
I am happy with my current service
Switching to another provider is a hassle
It is bundled with video service has channels I can't get from other providers
I don't want to lose my email address
I use them for phone service and don't want to lose my phone number
Switching would cost me more money
I don't need faster service than what I currently have
I like their bundle of services and don't want to have to buy services from multiple providers
I am forced to keep it through an HOA or rental agreement
12.
What is your street address? (optional)
13.
What is your name? (optional)
14.
What is your email address? (optional)
15.
Would you like to receive email updates on any news related to the city pursuing additional broadband options?
Yes
No
If yes, please provide your email address.