City of West Hollywood Small Business Survey

The City of West Hollywood is considering several initiatives aimed at helping small businesses and is requesting feedback from small business owners operating in our City.

Six policy areas of concern to small businesses have been identified:

1) Extended Hours of Operations - Approval Process

2) Special Events - Approval Process and Fees

3) New Business Application and Approval Process

4) Building Permits to Expand or Remodel - Approval Process and Fees

5) Parking Requirements for Businesses

6) Technical Assistance

Completing this survey and ranking the proposed policies in order of importance to your business will help us evaluate how our City can help your business.

Question Title

* 1. Please rank each of the following proposals in order of importance to your business.

	Extremely Important	Important	Not Important	N/A
Extended Hours of Operation: Streamlining the review and approval process	Extended Hours of Operation: Streamlining the review and approval process Extremely Important	Extended Hours of Operation: Streamlining the review and approval process Important	Extended Hours of Operation: Streamlining the review and approval process Not Important	Extended Hours of Operation: Streamlining the review and approval process N/A
Extended Hours of Operation: Reducing Application Fees	Extended Hours of Operation: Reducing Application Fees Extremely Important	Extended Hours of Operation: Reducing Application Fees Important	Extended Hours of Operation: Reducing Application Fees Not Important	Extended Hours of Operation: Reducing Application Fees N/A
Special Events: Streamlining the review and approval process	Special Events: Streamlining the review and approval process Extremely Important	Special Events: Streamlining the review and approval process Important	Special Events: Streamlining the review and approval process Not Important	Special Events: Streamlining the review and approval process N/A
Special Events: Reducing permit fees	Special Events: Reducing permit fees Extremely Important	Special Events: Reducing permit fees Important	Special Events: Reducing permit fees Not Important	Special Events: Reducing permit fees N/A
Special Events: Eliminating permit requirements for certain types of events classified as low impact	Special Events: Eliminating permit requirements for certain types of events classified as low impact Extremely Important	Special Events: Eliminating permit requirements for certain types of events classified as low impact Important	Special Events: Eliminating permit requirements for certain types of events classified as low impact Not Important	Special Events: Eliminating permit requirements for certain types of events classified as low impact N/A
Building Permits to Expand or Remodel: Streamlining the review and approval process	Building Permits to Expand or Remodel: Streamlining the review and approval process Extremely Important	Building Permits to Expand or Remodel: Streamlining the review and approval process Important	Building Permits to Expand or Remodel: Streamlining the review and approval process Not Important	Building Permits to Expand or Remodel: Streamlining the review and approval process N/A
Reducing Building Permit Fees to Expand or Remodel	Reducing Building Permit Fees to Expand or Remodel Extremely Important	Reducing Building Permit Fees to Expand or Remodel Important	Reducing Building Permit Fees to Expand or Remodel Not Important	Reducing Building Permit Fees to Expand or Remodel N/A
Reducing Parking Requirements for Businesses	Reducing Parking Requirements for Businesses Extremely Important	Reducing Parking Requirements for Businesses Important	Reducing Parking Requirements for Businesses Not Important	Reducing Parking Requirements for Businesses N/A
Technical Assistance: Improving Information and Access to Programs and Services	Technical Assistance: Improving Information and Access to Programs and Services Extremely Important	Technical Assistance: Improving Information and Access to Programs and Services Important	Technical Assistance: Improving Information and Access to Programs and Services Not Important	Technical Assistance: Improving Information and Access to Programs and Services N/A
Technical Assistance: Improving Information about Rules and Regulations for Operating a Business to Ensure Compliance with all Rules	Technical Assistance: Improving Information about Rules and Regulations for Operating a Business to Ensure Compliance with all Rules Extremely Important	Technical Assistance: Improving Information about Rules and Regulations for Operating a Business to Ensure Compliance with all Rules Important	Technical Assistance: Improving Information about Rules and Regulations for Operating a Business to Ensure Compliance with all Rules Not Important	Technical Assistance: Improving Information about Rules and Regulations for Operating a Business to Ensure Compliance with all Rules N/A

Please expand on any of your selections above or add another area of importance to your business.

Question Title

* 2. How do you keep informed of city issues and concerns of importance to your business? (select all that apply)

City press releases

City website

City newsletter

Elected officials/city staff

City Council meetings

Economic Development Department

Chamber of Commerce

Visit West Hollywood

Blogs or social media

Newspaper

Television

None of the above

Other (please specify)

Question Title

* 3. Is there one policy that the City could add or change to help your business? (please specify)

Question Title

* 4. How long have you been in business in the City of West Hollywood?

Less than six months

Six months to a year

1 - 2 years

3 - 5 years

6 - 10 years

More than 10 years

Question Title

* 5. Number of employees in your company

1 - 4 employees

5 - 9 employees

10 - 19 employees

20 - 49 employees

50 - 99 employees

100+ employees

Question Title

* 6. Type of Business

Retail

Restaurant

Health/Fitness Facilities

Personal Services (i.e. barber or beauty shops, tanning salons, dry cleaning, tattoo parlor)

Other (please specify)

Question Title

* 7. Does your business have parking on site?

Yes

Question Title

* 8. Would you like to stay informed about the results of this survey?

Yes

If yes, please provide email address or phone number to contact you.

Thank you for taking the time to complete this survey, which will help the City of West Hollywood help small businesses.