Summer Hours Pilot Program: Resident Satisfaction Survey

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* 1. Are you an East Hartford resident or business owner?

Yes

No

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* 2. Did the new hours of operation better align with your schedule compared to the previous hours?

Yes, significantly better

Yes, somewhat better

No change

No, somewhat worse

No, significantly worse

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* 3. Were you able to access the services you needed during summer hours?

Yes, always

Yes, most of the time

Sometimes

Rarely

Never

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* 4. Are you able to access the services you need during standard fall/winter hours?

Yes, always

Yes, most of the time

Sometimes

Rarely

Never

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* 5. Did you experience any difficulties in reaching Town offices during the new hours?

No difficulties

Minor difficulties

Moderate difficulties

Major difficulties

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* 6. If you experienced difficulties, please explain below: