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Town of Edson Budget & Satisfaction Survey 2025

Thank you for participating in the Town of Edson's 2025 Budget and Public Satisfaction Survey. Your feedback is a vital part of our commitment to transparent, community-driven decision-making. Over the past handful of years, Edson has navigated significant changes and challenges, including rising demands around infrastructure costs and road maintenance, Emergency Services and community preparedness, and more. Despite these pressures, our community has consistently demonstrated resilience, and we aim to approach local governance in the same way. Your input helps guide how we invest in services that matter most to you.

This survey builds on previous engagement efforts that saw community participation nearly double between 2022 and 2024. We've further expanded our engagement efforts for 2025, to include in-person engagement, such as open houses and focus groups. This ensures residents can provide feedback in various meaningful ways.

Please take 10-15 minutes to complete this survey and share your views on current service levels, budget considerations, and more. All responses are anonymous, and results will be analyzed and reported back to Council and Administration to help inform the 2026 municipal budget and ongoing service delivery planning.

Your opinion matters Thank you for being engaged in your community!

Section 1: About You
1.What's your relationship to the Town of Edson? (Select all that apply)(Required.)
2.How long have you lived or owned property in Edson?(Required.)
3.Age(Required.)
4.Please share your postal code (This information will help us better plan, shape better policies, and find ways to improve services based on the needs of different areas in the community)
Section 2: Community Satisfaction
5.For each of the following statements, please select your level of agreement, ranging from "Strongly Disagree" to "Strongly Agree."(Required.)
Strongly Disagree
Somewhat Disagree
Neutral / No Opinion
Somewhat Agree
Strongly Agree
The Town of Edson is a good place to live.
The Town of Edson is a safe community.
The Town of Edson is a good place to raise children.
The Town of Edson is a good place to retire.
The Town of Edson is a good place to do business.
The Town of Edson is a welcoming community.
6.For each area of service, please select your level of satisfaction, ranging from "Very Dissatisfied" to "Very Satisfied."(Required.)
Very Dissatisfied
Somewhat Dissatisfied
Neutral / No Opinion
Somewhat Satisfied
Very Satisfied
Local cultural, recreation, and leisure programs (ie. Town events and programs)
Community Enforcement (ie. animal control, traffic enforcement, property standards)
Community Emergency Preparedness
Economic Development
Edson & District Public Library
Family and Community Support Services (FCSS)
Fire Services
Parks and Open Spaces Maintenance
Snow Removal and Winter Maintenance
Utilities (ie. water, wastewater, stormwater)
Waste and Organics Collection
Section 3: Town Communications and Interactions
7.How informed do you feel about Town of Edson initiatives, services, and programs on an ongoing basis?(Required.)
8.What's your preferred method of receiving Town communications? (Select all that apply)(Required.)
9.Please share any additional thoughts you have on the Town of Edson's public communications:
10.For what reason(s) have you contacted the Town of Edson over the past 12 months? (Select all that apply)(Required.)
11.Which method do you prefer using when contacting the Town for different services?(Required.)
In person
Email
Edson website
Edson social media
Phone
No preference / Not applicable
General inquiry
Paying a bill
Registering for a program
Reporting a bylaw complaint
Reporting a concern
Requesting information about a service or program
Applying for a permit
12.Thinking of your most recent interaction with the Town, and regardless of the outcome, how satisfied were you with:(Required.)
Very Dissatisfied
Somewhat Dissatisfied
Neutral / No Opinion
Somewhat Satisfied
Very Satisfied
The overall experience
How respectfully you were treated
How easy it was to get the information/services needed
How heard you felt in your feedback or concerns
The level of follow-up you received from the Town
Section 3: Budget Considerations
13.The Edson Fire Department is made up of a paid Chief and Deputy Chief, and 40 paid-on-call firefighters, and provides fire protection, public education, rescue services, and medical first responder services to Edson.

Would you like to see a higher, maintained, or lower level of service for the Fire Department?(Required.)
14.Please share any thoughts you have on the Edson Fire Department:
15.Community Enforcement manages public safety education and information, and enforcement (including through Community Peace Officers). These services ensure local bylaws are adhered to and upheld, and oversee animal licensing. Community Enforcement does not include RCMP.

Would you like to see a higher, maintained, or lower level of service for Community Enforcement?(Required.)
16.Please share any thoughts you have on Edson Community Enforcement:
17.The Town of Edson pays 70% of RCMP-related costs. The remaining 30% of RCMP costs is covered by the federal government, while the Town of Edson covers the full cost of municipal administrative support positions within the RCMP.

Would you like to see a higher, maintained, or lower level of service by the RCMP?(Required.)
18.Please share any thoughts you have on RCMP Services in Edson:
19.Family and Community Support Services (FCSS) provides preventative programming that enhances the social well-being of Edson residents and families. These programs are jointly covered by the Town and the Province.

Would you like to see a higher, maintained, or lower level of service for FCSS?(Required.)
20.Please share any thoughts you have on Edson FCSS:
21.The Town of Edson’s Parks Department maintains all green spaces, public parks, trails, sports fields, and the cemetery.

Would you like to see a higher, maintained, or lower level of service for Parks?(Required.)
22.Please share any thoughts you have on the Town of Edson's Parks Department:
23.Community Development runs events and programming related to recreation and culture in the community, including events such as Eddie’s Big Run and Art in the Park.

Would you like to see a higher, maintained, or lower level of service for Community Development?(Required.)
24.Please share any thoughts you have on Community Development:
25.Public Works looks after maintaining and servicing local roads and sidewalks, including street sweeping and snow removal.

Would you like to see a higher, maintained, or lower level of service for Public Works?(Required.)
26.Please share any thoughts you have on Public Works:
27.Waste and Organics Collection is handled by a third-party contractor to the Town of Edson. Waste is collected bi-weekly, and organics is collected bi-weekly in the winter and weekly in the summer.

Would you like to see a higher, maintained, or lower level of service for Waste and Organics Collection?(Required.)
28.Please share any thoughts you have on Waste and Organics Collection:
29.When thinking of the municipal budget, which of the following general statements comes closest to your opinion?(Required.)
30.Would you support modest increases to user fees (ie. facility rentals, program fees, etc.) if it reduced reliance on property taxes, or offset potential tax increases?(Required.)
Thank You and Next Steps

Thank you for taking the time to complete this survey. If you are interested, please provide your email address to receive a copy of the report that comes out of this public engagement process, in August 2025:
Email address:
Your survey responses remain anonymous, regardless of whether you share your email address with us to receive the final report. For more information, visit www.edson.ca/government/engage-edson

Again, thank you.