Alaska 511 Survey 2023
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1.
Where in Alaska are you located?
(Required.)
Aleutian Islands
North Slope
Interior
West
Southcentral
Southeast
Other (please specify)
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2.
How often do you use Alaska 511 Services?
(Required.)
Hardly ever
Seldom
Occasionally
Two or more times a week
Every day
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3.
Which of these aspects of Alaska 511 Services do you use the most?
(Required.)
Website
Telephone System
Mobile Application
Social Media
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4.
How satisfied are you with the website's ease of use?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
I do not use the website
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5.
What feature of the Alaska 511 website do you use the most?
(Required.)
511 Map
Road Conditions
Traffic Events
Cameras and/or Message Signs
Manage Routes and Notifications
I do not use the website
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6.
Are you aware of the Alaska 511 Route Planner?
(Required.)
Yes, I have used it and found it helpful
Yes, I have used it and it wasn’t helpful
Yes, but I haven’t used it
No
Not sure
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7.
Are you signed up for email or text notifications in the Alaska 511 system?
(Required.)
Yes
No
Not sure
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8.
If yes, which of the following statements about text and/or emails notifications is true for you? Check all that apply.
(Required.)
I receive too many notifications.
I receive too few notifications.
I receive the right number of notifications.
The notifications I receive sometimes or always give me the information I need.
The notifications I receive sometimes or always do not give me all the information I need.
The notifications are sometimes or always confusing.
None of the above
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9.
How satisfied are you with the telephone system's ease of use?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
I do not use the telephone system
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10.
How satisfied are you with the mobile application's ease of use?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
I do not use the mobile application
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11.
How satisfied are you with Alaska 511 social media?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
I do not use Alaska 511 social media
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12.
Overall, how satisfied are you with your experience using Alaska 511 Services?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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13.
How satisfied are you with the graphics of Alaska 511 Services?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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14.
How satisfied are you with the look of the map on Alaska 511 Services?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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15.
How satisfied are you with the reliability of the data in Alaska 511 Services?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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16.
How interested are you in seeing rest area information as part of Alaska 511 Services?
(Required.)
Extremely interested
Very interested
Somewhat interested
Not so interested
Not at all interested
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17.
How interested are you in seeing snowplow tracking as part of Alaska 511 Services?
(Required.)
Extremely interested
Very interested
Somewhat interested
Not so interested
Not at all interested
18.
Do you want more detailed information about construction projects? Select all details you would be interested in:
Purpose of project
Scheduling of construction work
Hours of work
Project costs
Project contact information
Other (please specify)
*
19.
Have you visited the new
APEX
(Alaska Project Exchange Mapper) site?
(Required.)
Yes
No
I am not sure
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20.
If we were to expand the deployment of Road Weather Information Stations (with camera), where would you like to see an additional station?
(Required.)
*
21.
Do you feel that Alaska 511 Services are continually improving to your liking?
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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22.
How well do Alaska 511 Services meet your needs?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all
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23.
On a scale of 0 to 10,
How likely is it that you would recommend Alaska 511 Services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
24.
What suggestions do you have for improving Alaska 511 Services?
Current Progress,
0 of 24 answered
