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The purpose of this periodic survey is to gather Ocean Pines property owners’/residents’ input on the development and evaluation of long-range plans for Ocean Pines. A long-range plan will help guide the decision-making process over the next 3-5 years, and your input and opinions are critical to help establish future priorities. Importantly, your individual responses will be kept strictly confidential and anonymous.

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* 1. What is your current property owner/resident status in Ocean Pines? (check one)

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* 2. What type of lot do you currently own? (check one)

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* 3. Did you complete the 2021 Ocean Pines Property Owner Survey?

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* 4. Overall, how satisfied are you being an Ocean Pines property owner or resident?

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* 5. As an Ocean Pines property owner or resident, how important are each of the following to you?

  Not at all important Not so important Somewhat important Very important Extremely Important No opinion/do not know
Provides opportunities to live a healthy lifestyle
Parks
Maintenance of infrastructure (roads, bridges, drainage, bulkheads, etc.)
Enforcement of individual property covenants, conditions and restrictions
Access to quality healthcare
Property owner annual assessment fee value for the money
Opportunities for involvement
Activities
Community appearance/aesthetics
Family friendly
Safety
Ocean Pines Association overall customer service 
Amenities
Ocean Pines location
Ocean Pines communications such as weekly "This Week in the Pines" e-newsletters, quarterly "Ocean Pines Reports" and "Activity Guides," websites, social media, etc.
Environmental consciousness

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* 6. As a property owner or resident, please rate how Ocean Pines is currently meeting your expectations with regard to the following.

  Significantly below expectations Slightly below expectations Meets expectations Slightly above expectations Significantly exceeds expectations No opinion/do not know
Activities
Ocean Pines location
Opportunities for Involvement 
Community appearance/aesthetics
Environmental consciousness
Family friendly
Ocean Pines communications such as weekly "This Week in the Pines" e-newsletters, quarterly "Ocean Pines Reports" and "Activity Guides," websites, social media, etc.
Access to quality healthcare
Provides opportunities to live a healthy lifestyle
Ocean Pines Association overall customer satisfaction
Maintenance of infrastructure (roads, bridges, drainage, bulkheads, etc.)
Parks
Property owner annual assessment fee value for the money
Amenities
Safety
Enforcement of individual property covenants, conditions and restrictions

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* 7. Ocean Pines has included a set of core values in its strategic plan. These help guide future communications, decision making and culture for the community. Please rate how you feel Ocean Pines is currently doing regarding the following core values.

  Significantly below expectations Slightly below expectations Meets expectations Slightly above expectations Significantly above expectations
Collaboration – seek opportunities to work together to achieve community goals and best outcomes
Respect – welcome differences in backgrounds, experiences and viewpoints, treating everyone with fairness and equity 
Sustainability – adopt a long-term view in the decisions we make and the actions we take, so we can deliver enduring benefits to our community and environment well into the future
Integrity – behave professionally, ethically and reliably, maintaining transparency
Transparency-communicate openly and honestly and ensure important and relevant information is shared in a timely manner
Accountability – take responsibility for our actions, produce results, and recognize our responsibility to learn, change and improve performance

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* 8. Please rate how important the following Ocean Pines challenges/opportunities are to you.

  Not important at all Slightly important Important Very important Extremely important No opinion
Route 90 expansion
Board of Directors working collaboratively
Board of Directors and General Manager working collaboratively
Responsiveness of Ocean Pines Association to my requests or needs
Replacement of street signs (names)
Ocean Pines environmental and sustainability efforts (e.g., recycling, yard waste, water quality, etc.)
Route 589 traffic and street safety 
Mailbox replacement
Pedestrian and bicycle safety

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* 9. Please rate your level of agreement with the following statements.

  Strongly disagree Slightly disagree Neutral – Do not agree nor disagree Slightly agree Strongly agree
Ocean Pines should invest in new amenities
The cost for use of amenities by Ocean Pines residents is fair
The premium paid for use of our amenitites by non-residents is too low
I support an increase in homeowner assessment fees to improve safety and fire protection
Ocean Pines should invest in improving current amenities
Ocean Pines should do more to partner with state, county, and local government
I would support an increased enforcement of property covenants, conditions, restrictions, and regulations
I support the use of electronic voting (via the internet) for future Board of Director elections and referendums
I am prepared for a natural disaster 
Ocean Pines offers programs and activities that meet my needs
I support a non-resident fee for use of Ocean Pines boat launches 

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* 10. If you have used any of the following Ocean Pines amenities in the past 6 months, please rate your level of satisfaction for each amenity that you have used. If you have not used the specific amenity, simply check “I have not used this amenity.”

  Extremely unsatisfied Slightly unsatisfied Satisfied Very satisfied Extremely satisfied I have not used this amenity 
Golf Course
Racquet Sports 
Community center
Playgrounds
Boat ramps
Walking/nature trails
Yacht Club
Indoor pool
Clubhouse Grille
Parks and Recreation programs
Outdoor pools
Beach Club
Craft Club/Artisan Gift Shop
Farmers Market
Marina
Parks
Dog park
Beach Parking

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* 11. Please rate your interest in the following possible new and/or improved amenities or services.

  Not interested at all Slightly interested Moderately interested Very Interested Extremely interested
Fitness Center
Improved internet access and reliability
Improved cell phone service/reception
Improved street lighting
Improved walking and bike paths
Electronic Vehicle Charging Stations

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* 12. All things considered, how likely would it be for you to recommend Ocean Pines as a place to live to a friend or colleague? (Use a scale of 0-100 with 0 being extremely unlikely and 100 being extremely likely)

0 100
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i We adjusted the number you entered based on the slider’s scale.

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* 13. What would be the one recommendation you have for Ocean Pines to improve upon in the next 3-5 years?

The final 4 questions are for classification purposes only. As mentioned earlier, your individual responses will be completely confidential.

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* 14. Who, if anyone, currently lives with you in your home In Ocean Pines (or if you are a part-time resident, when you are staying in your Ocean Pines home)?  Please check all that apply.

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* 15. What is your gender?

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* 16. What is your current age?

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* 17. What is your total estimated annual household income?

Thank you very much for taking the time to complete this survey. The final results of the survey will be shared at a future Ocean Pines Town Hall meeting and will also be available on the Ocean Pines website.

Sincerely,

The Ocean Pines Volunteer Strategic Planning Advisory Committee
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