Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Easily connect your surveys with Salesforce for deeper insights that’ll help you convert more prospects and build customer loyalty.

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From feedback to action, explore the combined advantage of SurveyMonkey and Salesforce for smarter decision making.

Screenshot of SurveyMonkey NPS survey and survey flow mappings

Trigger surveys at key customer touchpoints, from onboarding to renewal. Push customer feedback to Salesforce in real-time, allowing you to act on trouble spots before customers churn.

Create a single source of truth for customer insights. Understand how CX impacts growth and retention by combining operational data with feedback – so you can inspire your organization to take action.

Screenshot of analytics dashboard within SurveyMonkey
Screenshot of custom NPS dashboard built in SurveyMonkey

Easily track customer sentiment with always-on surveys to spot positive trends and possible trouble spots. Monitor Customer Satisfaction Score (CSAT), Net Promoter Score®, and more along the customer journey for real-time insights that help you make customer-centric decisions.

Enrich Salesforce records with feedback data to develop more effective, segmented marketing campaigns at scale. Enable your sales team with better data, and send win-loss surveys to optimize your sales motion.

Screenshot of Salesforce integration with SurveyMonkey

Automatically send surveys to current customers and prospects using triggers from standard and custom objects in Salesforce.

Combine customer insights with operational data. Enrich your CRM by mapping SurveyMonkey surveys to any Salesforce object.

Analyze real-time prospect and customer feedback. Easily create reports and dashboards to ensure your team has access to the right data, at the right time.

Take action with richer insights. Follow up with customers and prospects, and create more effective, tailored marketing campaigns.

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Matt Schoolfield
Manager of Commercial Analytics, Greyhound

SurveyMonkey and Salesforce

Check out 4 best practices for measuring and improving CSAT.

SurveyMonkey and Salesforce next to NPS scores

Learn how the Salesforce integration helped a data security company increase CSAT.

Different logos of various SurveyMonkey integrations, including Mailchimp, Hubspot, Zoom, Microsoft Teams, Zendesk, Salesforce

Get even more out of your survey data with 200+ apps and plug-ins.

SurveyMonkey and Salesforce

Explore our help center for information on how to set up SurveyMonkey for Salesforce.

Talk to an expert to find out how the SurveyMonkey for Salesforce integration helps you build a 360° view of your customers, take real-time action on feedback, and more. Fill out the form below and a member of our team will be in touch.

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.