Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Culture

Employee highlights: TJ Jackson

Employee highlights: TJ Jackson

At SurveyMonkey, our goal is to be “where the curious come to grow.” We believe strongly in giving everyone a path to growth and an opportunity to shape what’s next in their career. 

In that spirit, we asked SurveyMonkey employees to share their own journeys and talk about how they #StayCurious. Each team member has shared their own unique experience, what motivates them, and lessons learned along the way, in the hopes that it will inspire you and give you an idea of what it would be like to be part of our community. 

Curious about career opportunities at SurveyMonkey? We’re hiring! And as we looked to reimagine work for our employees, you have the power to choose where you work from.  

Role: Recruiting Coordinator

Time at SurveyMonkey: 3 years

Office: Ottawa, Canada

How does someone with a passion for customer service and building connections launch into a career in tech?

TJ Jackson, a recruiting coordinator at SurveyMonkey, knew their experience working with customers at Starbucks and Apple would be valuable in the tech space—but  they wanted to find a place that melded this with a personal passion for diversity, equity, and inclusion (DEI).

TJ says they found both at SurveyMonkey, and are ready to keep growing.

TJ first joined SurveyMonkey on the customer operations team, providing queue-based support for customers who need help navigating our products. After spending 1 1/2 years in customer support, TJ knew they were ready to move on; they just needed to figure out the next step.

After being given the opportunity to represent SurveyMonkey at a Gradient Spaces event, a Canadian community that supports 2SLGBTQIA+ innovators, TJ felt a strong passion for talking about their own experience, our products, and why people would be interested in working at SurveyMonkey. This led them to consider a future career in talent acquisition.

In order to figure out if talent acquisition was the best next step, TJ focused on networking internally and having conversations with as many people as possible. TJ credits a mentorship opportunity for the push to apply for an open role.

“I signed up for a SurveyMonkey program called 'Leader Chats' and was paired with a senior director in customer success. When I mentioned my curiosity about talent acquisition, I listed all the reasons I didn’t think it would work.” TJ says imposter syndrome kicked in. The leader told them, “I’m going to stop you right there. You’re closing that door before it’s even open.”

This advice helped TJ shift their perspective. “I was reminded that if you’re passionate, skills can be taught. You need to have drive and be willing to learn.” 

TJ applied, interviewed, and moved into the recruiting coordinator role a few months later.

Since TJ made the move to talent acquisition, many of their former team members have reached out asking for advice on leaning into a new role. TJ says their best advice is to “network with as many people as possible and don’t be afraid of titles; most people are willing to talk to you about growth.” 

In addition, TJ said it’s “important to own and understand your impact at the company. Know that the work you’re doing doesn’t go unnoticed.”

Want to start your career journey at SurveyMonkey? Check out our open positions.