How do I close a survey?
To close a survey means you must close the Collector. There are three options for doing so:
- Click the Open/Close icon on the collector page.
- Create a Cutoff Date and Time.
- Enable a Maximum Response Count.
NOTE: If more than one
collector has been created, close each one individually to completely stop data collection. You can reopen them at any time, and the links will remain the same.
Step 1:
Click on the [Collect] icon next to the survey title on the My Surveys page.
Step 2:
Click the [Open] brown box icon to set it in the Closed position.

Maximum Response Count:
If this feature is used to automatically close the collector, then anyone currently in progress will be able to finish. - Example: If your max limit is 100 and two people enter as the 99th person and the first person finishes as the 100th, then the second person can still finish because s/he was in progress before the first person clicked the [Done] button.
- Once the max response count is met, no one else would be able to open the link and submit a response who has not already started the survey.
- In this scenario, you will have 101 responses.
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