SurveyMonkey.com - The best thing since the opposable thumb!Help Center

What are the features of a Basic account?

The Basic subscription is completely free!

Your surveys don't expire if you choose to never upgrade. We also do not delete surveys or responses if you choose to stay as Basic.

Create and administer as many surveys as you want for as long as you want! They are stored indefinitely.

 

Features of the Basic subscription:

  • Allows up to 10 questions per survey 
  • *100 responses per survey  (Upgrade to Pro in order to view additional responses.)
  • Choose from 15 available question types 
  • Collect responses via weblink
  • Collect responses via email
  • View live results as they are recorded
  • Supports any language, including Unicode
  • Survey completion progress bar
  • Automatic numbering for pages/questions
  • 15 pre-built survey themes
  • Validate/require survey responses
  • Randomize/sort answer choices
  • Up to 3 Collectors per survey
  • Create unlimited number of surveys
  • Accessible and 508 compliant and certified surveys

 

Upgrade at Any Time!

You can upgrade the account from Basic to Professional at any time! All surveys created during the Basic status will be upgraded:

gray-check.gif The Professional features can then be applied to those surveys. (e.g. Add your own logos, export data, set up a survey completion option, etc.) To view those features, take a look over the following: Professional Features 

gray-check.gif With a Basic account you can only view the first 100 responses collected on each survey. Your surveys will continue collecting responses, so upgrading to Professional will then allow you to view and analyze all responses past the initial 100 collected.

 

What subscriptions do you offer? 

We offer the following subscription packages for Professional accounts:

  • Monthly: $19.95 (month to month) x 1000 free responses every monthly billing cycle. Responses over the 1000 are charged $.05 every cycle.
  • Quarterly: $59.85 (covers 3 months) x 1000 free responses every monthly billing cycle. Responses over the 1000 are charged $.05 every cycle.
  • Annually: $200 (covers 12 months) x unlimited survey responses at no additional charge.
Subscriptions: Monthly Quarterly Annually
Cost (USD): $19.95 $59.85 $200
SSL encryption: $9.95 $29.85 $100
Number or Responses:

1000 free responses monthly. Additional responses accrue a charge of $0.05.

1000 free responses monthly. Additional responses accrue a charge of $0.05. Unlimited Responses at no extra charge.
Payment Options: Credit Card only Credit Card, PO/invoice, Wire & Direct Deposit Credit Card, PO/invoice, Wire & Direct Deposit
Number of Surveys: Unlimited Unlimited Unlimited

information.gif NOTE:  We do not offer pro-rated refunds on subscriptions. If you anticipate needing the subscription for a short amount of time, purchase either a monthly or quarterly subscription.